What to Expect
Scheduling
- Contact us at 859-309-8737 to schedule an appointment
- You can reach us 24 hours a day, 7 days a week through our answering service.
- We aim to schedule this appointment within 48 hours. In some cases, we may not be able to meet with you immediately (weekends, holidays, illness, etc), but we understand the importance and will get you scheduled at the earliest. Sometimes, we can schedule you the same day you call.
Intake Visit:
To help us understand your situation, you will be asked to fill out intake forms and screening questionnaires.
Case Management:
Treatment plans and provider recommendations will be discussed with you. Oliver Winston’s case manager is your primary contact during your transition to long-term care.
Provider Visit:
This visit includes a discussion of medications as well as recommendations for starting new medications, refilling existing medications, or monitoring side effects.
Follow up:
Your case manager will help you develop your treatment goals once you have completed both your Intake and Psychiatric Evaluation. If you are experiencing medication issues, please call our front office team, who will reach out to your provider.
If you require urgent/emergent attention, you should call 911/988 or present to an emergency room right away.